Shipping policy

Silentpeak Official Shipping Policy 🚢

Welcome to the shipping guide of Silentpeak, your trusted outdoor & lifestyle brand 🏔️

🌍 Worldwide Shipping Available

We support global delivery to nearly all countries and regions around the world, no shipping area limits for regular orders.

⏱️ Order Processing Time

All in-stock orders will be packed and dispatched from our warehouse within 1-2 business days after successful payment confirmation.

Orders placed on weekends & holidays will be arranged for shipment on the next working day.

📦 Two Shipping Options & Transit Time

Total delivery cycle ranges from 5-12 business days for all global orders, detailed options below:
  1. Standard Shipping 📮

    Estimated delivery: 7–12 business days

    Stable logistics route, cost-effective for daily shopping.
  2. Express Shipping ✈️

    Estimated delivery: 5–8 business days

    Priority transportation, faster customs clearance & logistics update.

💰 Important Tax Notice: All Products Tax-Free

✅ All items sold in Silentpeak are fully duty-free & tax-free globally.

We cover all import tariffs, customs duties and consumption taxes for every package, you won’t receive any extra tax bills after receiving parcels.

ℹ️ Supplementary Tips

  1. Tracking number will be sent to your registered email once the parcel ships out;
  2. Rare delays may occur due to local customs inspection, weather and carrier emergencies, we will assist you to track logistics actively;
  3. If your package is lost or damaged, contact our customer service within 14 days after the expected delivery date for solutions.
Silentpeak Team